This Privacy Policy describes how Wholesaleteaware (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make an inquiry from wholesaleteaware.com.

1. Information We Collect

When you interact with us, we collect information necessary to provide professional wholesale services:

• Contact Information: Your name, company name, job title, email address, and phone number.
• Business Details: Custom branding requirements, design sketches, and specific order preferences for OEM/ODM projects.
• Logistics Data: Shipping and billing addresses required to deliver samples or bulk orders.
• Device Information: We automatically collect details about your web browser, IP address, and time zone to optimize your browsing experience.

2. How We Use Your Information

We use the information we collect to power your supply chain:

• Fast Response: To reply to your inquiries within our 24-hour service protocol.
• Order Management: To process payments, arrange shipping, and provide you with tracking and invoices.
• Communication: To send you updates regarding new product launches or production milestones for your orders.
• Compliance: To screen for potential risk or fraud and ensure all transactions are secure.

3. Sharing Your Information

We only share your information with trusted third parties to help us fulfill our business obligations:

• Shipping Partners: We share your contact and address details with logistics providers (such as DHL, FedEx, UPS, and freight forwarders).
• Analytics: We use tools like Google Analytics to help us understand how our customers use the Site.
• Legal Compliance: We may share information to comply with applicable laws or respond to lawful requests for information.

4. Business Confidentiality (OEM/ODM)

As a dedicated B2B manufacturer, we understand that your designs are your intellectual property. We take strict measures to ensure that your custom branding, private labels, and technical specifications are kept confidential and are never shared with other clients.

5. Your Rights & Data Retention

If you are a resident of the European Economic Area (EEA) or California (CCPA), you have the right to access, update, or request the deletion of your personal data. Unless you ask us to remove it, we retain your inquiry and order history to provide better support for your future recurring wholesale orders.

6. Contact Us

If you have questions about our privacy practices or wish to exercise your data rights, please contact us directly:

Wholesaleteaware Email: info@wholesaleteaware.com Address: No. 7 Jiaxin Street, Dehua, Quanzhou, Fujian, China.